The cause of the total shutdown of Fukuoka Bank’s online banking system in September has been traced to the failure of IBM Japan, responsible for system maintenance, to replace the batteries in the backup system during a check last March, despite their report saying they had done so. Some of the system data was lost as a result of the failure. It took the bank until October 6 to straighten out the problems with various transactions.
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- IBM Japan Forgot to Change the Batteries for Fukuoka Bank
IBM Japan Forgot to Change the Batteries for Fukuoka Bank
- Published: Nov 5, 2009 / Last Updated: Nov 5, 2009
